Employee engagement, just another fad?
BIS report uncovers compelling evidence
David MacLeod and Nita Clarke were commissioned by the Department for Business (BIS) to take an in-depth look at employee engagement and to report on its potential benefits for organisations and employees. The Secretary of State for Business, Lord Mandelson, encouraged the independent reviewers to examine whether a wider take up of engagement approaches could impact positively on UK competitiveness and performance, and meet the challenges of increased global competition.The independent reviewers’ answer is an unequivocal yes.
Since Autumn 2008 they have seen many examples of companies and organisations where performance and profitability have been transformed by employee engagement; they have met many employees who are only too keen to explain how their working lives have been transformed; and have read many studies which show a clear correlation between engagement and performance – and most importantly between improving engagement and improving performance.
The evidence is clear, engaged employees generate 43% more revenue than disengaged ones, 70% of engaged employees indicate they have a good understanding of how to meet customer needs and engaged employees are 87% less likely to leave their organisation.
The same sort of correlations can be found with most key metrics including productivity, lost time accidents etc, but the $1m dollar question is how do you increase employee engagement.
The answer came through very clear, aside from the need for senior management to communicate, the single most influencing factor is the behaviour of the employee’s direct Line Manager, and what’s more, there are some very clear behaviours and attitudes that make all the difference. How are your managers doing, do they know what makes the difference?, do they have the skills?, do they care?
If you are interested in having your employees give 57% more discretionary effort or generate 43% more revenue or become 20% more productive then get in contact, our leadership and management programmes are fully aligned with driving engagement and if you want a specific programme to focus just on engagement we also do that. Click Here or call 044 (0)1189832017 for a no obligation discussion.